Vacu-Lug Tyres Ltd
Gonerby Hill Foot
Grantham
Lincolnshire
NG31 8HE
01476 593095
01476 513809
Vacu-Lug Fleet Management |
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At the heart of our service today is VFM – Vacu-Lug Fleet Management – an advanced tyre fleet management system designed to ensure operators get the most out of their tyres and that best practice is adhered to in every case.
No matter what your tyre needs, Vacu-Lug has the solution. We service fleets of every shape and size with the ability to manage all types of vehicle as well as plant, machinery and even lawnmowers.
With flexibility the key, from the purchase of a single tyre – be it new or retreaded – right through to a comprehensive tyre supply and management agreement for the largest fleet, we can deliver. And in between, Vacu-Lug caters for every other need too.
No matter which Vacu-Lug solution you choose, our aim is always the same; we seek to deliver nothing less than total peace of mind. What's more, each of our tyre management agreements, be it Pay-As-You-Go, Pence-Per-Kilometer or Fixed Price, is individually tailored to ensure the closest possible match to your operational needs every time.
VFM is a powerful management tool which analyses tyre-fleet data from the field and provides a comprehensive series of reports covering every aspect of tyre usage: Costs can be analysed in either high or low level detail, and wear patterns – either by vehicle or by location – can be monitored to signal where remedial action may be required.
Compliance, both with tyre policy and the law, is facilitated as routine inspection dates are recorded, vehicles not inspected are easily identified and the remaining tread depth for each wheel position is noted. All this information, and more, is delivered direct to the fleet manager's computer via Vacu-Lug's secure web portal, which can be accessed 24/7.
All this means an operator can:
- Analyse fleet data, live, up to the last transaction, in summary or in detail.
- See accurate vehicle costs.
- See inspection data identifying any missed vehicles.
- Have total visibility of spend.
- Identify high cost areas.
- Produce regular management reports.
- View costs by location, benchmarking a fleets performance.
- Manage his fleet more efficiently.
Vacu-Lug Tyre Rescue
VFM Tyre Rescue is Vacu-Lug’s nationwide emergency tyre breakdown service, which is available 24/7, 365-days a year. The service provides operators with a dedicated help-line in the event of a tyre failure, the objective being to ensure a repair is effected and the vehicle returned to the road as quickly and efficiently as possible, no matter where or when the incident may occur.
From the operator’s point-of-view, all that is required to initiate the service is a single telephone call to 0845 60 60 220 from where a VFM Tyre Rescue Agent will take over. Agents have access to the UK-wide network of Vacu-Lug Service Providers and can rapidly ascertain the nearest dealer able to accept the job and complete the work in the shortest time-frame.
Completing the efficiency loop, the Service Provider is issued with a unique job reference by the VFM Tyre Rescue Agent. This reference links to full details of the work to be carried out and is used right through to the point of invoicing, simplifying matters for the customer, Service Provider and Vacu-Lug alike.
VFM One Call
Introducing One Call
From Our Customer Service Team
With effect from 1st July 2009 you will no longer have to make 2 calls to us; one to request an order number and an additional call to order products or collect casings. All of your requirements can be handled during the One Call.
Our Customer Service Team have been instrumental in developing new ways of working to enable us to offer you all of these services from One Call. Therefore reducing the time you spend on the phone, enabling you to spend more time working on your business. Therefore from 1st July 2009, the number to call for a VFM order number, to place a stock order or arrange for the collection of casings is 0845 900 2967.
If you have any questions or require further information, please don’t hesitate to contact us through your usual Fleet Account Manager, Fleet Operations Manager or Gary Johnson our Sales & Customer Services Manager on 07879 662968.
